Quality management

Quality management

Swiss quality – Our focus for your success

Customer satisfaction is at the heart of everything we do – the key to our shared success. Our flawless understanding and implementation of our customers’ requirements is the foundation on which we manufacture our high-quality products.

Continuous improvement is a key component of our corporate culture, helping us to constantly optimize our processes and improve our performance on an ongoing basis. We create comprehensive process descriptions as well as work and assembly instructions to ensure a consistently high product quality standard.

Our quality management system is certified in accordance with the requirements of ISO 9001:2015.

Send a measurement request 

What you get from our quality management in concrete terms

Quality creates value for you when it simplifies decisions and reduces risk. Our quality management provides clear workflows, verifiable records and traceability. This makes releases, audits, and technical clarifications more predictable and more efficient.

Our facilities enable us to ensure a high level of process reliability. The room climate, including temperature and humidity, is continuously monitored and documented. This allows full traceability of all conditions and changes.

Series quality remains stable

You benefit from reproducible workflows because process descriptions as well as work and assembly instructions provide clear guidance for implementation. This reduces deviations and increases reliability in series production.

Releases become more predictable

You reduce follow-up questions because requirements, inspections, and evidence are aligned. This accelerates the release process in both the prototype and series production phases.

Audits become easier

You save preparation time because relevant evidence is available in a structured way and decisions are documented in a traceable manner. During the audit, this reduces follow-up questions, speeds up the clarification of deviations, and increases confidence.

Deviations can be clarified efficiently

You have a solid basis because conditions, changes, and relevant information are documented in a traceable way. This shortens technical clarification and supports well-founded decisions.

ISO 9001 quality management

ISO 9001:2015 – reliable processes, verifiable results

Our quality management system is certified in accordance with ISO 9001:2015. For you, this means clearly defined responsibilities, structured processes, and a quality standard that can be achieved consistently, particularly for tight tolerances and complex assemblies.

The certification creates transparency both internally and externally and facilitates approvals, audits, and the resolution of complaints.

Quality is built into the process – not only at the end

Quality is not a single step. It is embedded throughout the entire workflow. We create process descriptions as well as work and assembly instructions to ensure that execution remains traceable and results are reproducible. This reduces deviations, increases reliability in series production, and ensures your requirements are consistently met.

Your benefits:

  • Your requirements are systematically clarified and integrated into the manufacturing process
  • You receive consistent quality adapted to the product lifecycle
  • Inspections are defined in such a way that results remain comparable and interpretable
  • Traceability creates transparency. Changes, deviations, and decisions are documented and remain fully traceable at all times
ISO 9001 quality management

Measuring Room Quality Class 1

Stable ambient conditions are essential for reproducible results. Temperature and humidity are continuously monitored and documented. This enables traceability of conditions and changes.

Components can be conditioned prior to measurement so temperature differences do not distort the validity of the results.

Measuring room Quality Class1 (extract from VDI/VDE 2627-1)
Designationprecision measuring room
Typical measurement taskprecision measurement
Setpoint temperaturestandard reference temp., e.g. 20°C
Permissible deviation limit+/-0,4 K
Temperature change over time (hour, day)0.2 K/h; 0.4 K/d
Differences in temperature within room0.2 K/m

SQS ISO 9001 certificate - August Manser AG

IQNet certificate - August Manser AG

ISO 9001 quality management

Do you need a measurement report or an inspection report?

If you would like to commission measurement as a service, the Measurement Services page is the right place to start. There you will find all the important information.

View measurement services
Send a measurement request

FAQs: Typical questions

Why is quality management important?

Compliance with customer requirements is ensured through a defined, documented, and approved manufacturing process. For you, this means reproducible quality, documented decisions and predictability, especially during approvals, audits, and production ramp-ups.

How does ISO 9001:2015 benefit my project?

ISO 9001:2015 ensures defined responsibilities and structured processes. For you, that means reproducible quality and documentation that supports releases and audits.

How do you ensure customer requirements are met?

Compliance with customer requirements is ensured through a defined, documented, and approved manufacturing process.

Is metrology part of quality management?

Yes, as part of quality assurance. If you want to commission measurement as a service, the Measurement Services page is the right entry point.