Quality management

Quality management

Swiss quality – Our focus for your success

Customer satisfaction is at the heart of everything we do – the key to our shared success. Our flawless understanding and implementation of our customers’ requirements is the foundation on which we manufacture our high-quality products.

Continuous improvement is a key component of our corporate culture, helping us to constantly optimize our processes and improve our performance on an ongoing basis. We draw up comprehensive process descriptions and work and assembly instructions in order to guarantee a consistently high standard of quality for our products.

Our quality management system is certified in accordance with the requirements of ISO 9001:2015.

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What you get from our quality management in concrete terms

Quality creates value for you when it simplifies decisions and reduces risk. Our quality management provides clear workflows, verifiable evidence, and traceability. This makes releases, audits, and technical clarifications more predictable and more efficient.

These facilities enable us to ensure a high level of process reliability. The room climate, including temperature and humidity, is continuously monitored and documented. This allows full traceability of all conditions and changes.

Series quality remains stable

You benefit from reproducible workflows because process descriptions as well as work and assembly instructions provide clear guidance for implementation. This reduces deviations and increases reliability in series production.

Releases become more predictable

You reduce follow-up questions because requirements, inspections, and evidence are aligned. This accelerates the release process in both the prototype and series production phases.

Audits become easier

You save preparation time because relevant evidence is available in a structured way and decisions are documented in a traceable manner. During the audit, this reduces follow-up questions, speeds up the clarification of deviations, and increases confidence.

Deviations can be clarified efficiently

You have a solid basis because conditions, changes, and relevant information are documented in a traceable way. This shortens technical clarification and supports well-founded decisions.

ISO 9001 quality management

ISO 9001:2015 – reliable processes, verifiable results

Our quality management system is certified in accordance with ISO 9001:2015. For you, this means clearly defined responsibilities, structured processes, and a quality standard that can be achieved consistently, particularly for tight tolerances and complex assemblies.

The certification creates transparency internally and externally and makes releases, audits, and claims clarification easier.

Quality is built into the process – not checked in at the end

Quality is not a single step. It is embedded throughout the entire workflow. Process descriptions as well as work and assembly instructions ensure execution remains traceable and results remain reproducible. This reduces deviations, increases reliability in series production, and ensures your requirements are consistently met.

This supports you in practice

  • Requirements and key characteristics are clarified in a structured way and transferred into production
  • Inspections are defined so results remain comparable and easy to interpret
  • Deviations and changes are documented so later clarifications can be handled efficiently
ISO 9001 quality management

Measuring Room Quality Class 1

Stable ambient conditions are essential for reproducible results. Temperature and humidity are continuously monitored and documented. This enables traceability of conditions and changes.

Components can be conditioned prior to measurement so temperature differences do not distort the validity of the results.

Measuring room Quality Class1 (extract from VDI/VDE 2627-1)
DesignationPrecision measuring room
Typical measurement taskPrecision measurement
Setpoint temperatureStandard reference temp., e.g. 20°C
Permissible deviation limit+/-0,4 K
Temperature change over time (hour, day)0.2 K/h; 0.4 K/d
Differences in temperature within room0.2 K/m

SQS ISO 9001 certificate - August Manser AG

IQNet certificate - August Manser AG

ISO 9001 quality management

Need a measurement report or inspection report?

If you would like to commission measurement as a service, the Measurement Services page is the right place to start. You will find all key information there.

 

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FAQs: Typical questions

Why is quality management important?

Because requirements are met systematically, reproducibly, and traceably. This reduces risk, prevents errors, and lowers quality-related costs.

How does ISO 9001:2015 benefit my project?

ISO 9001:2015 ensures defined responsibilities and structured processes. For you, that means reproducible quality and documentation that supports releases and audits.

How do you ensure customer requirements are met?

Customer requirements are clarified and transferred into process documentation and work/assembly instructions so implementation remains consistent and traceable.

Is metrology part of quality management?

Yes, as part of quality assurance. If you want to commission measurement as a service, the Measurement Services page is the right entry point.